AI receptionist pricing: Simple pricing. Free to start.
One flat monthly price for your AI receptionist, with a generous bundle of minutes. No lock-in contracts, and a 14-day free trial with no card.
Plans
Essentials
$149 + GST / month
$163.90 incl. GST
- 200 minutes of calls a month
- Extra minutes $0.60 + GST each
- 1 team member
- Warm transfers, messages and transcripts
No setup fee
Start your free trialRecommended
Business
$299 + GST / month
$328.90 incl. GST
- 500 minutes of calls a month
- Extra minutes $0.50 + GST each
- Up to 5 team members
- Warm transfers, messages and transcripts
No setup fee
Start your free trialPremium
$499 + GST / month
$548.90 incl. GST
- 1,000 minutes of calls a month
- Extra minutes $0.40 + GST each
- Unlimited team members
- Warm transfers, messages and transcripts
No setup fee
Start your free trialEvery account starts with a 14-day free trial: 60 minutes of calls with everything in Business, no card needed. Prices are in Australian dollars and exclude GST. Minutes reset monthly on every plan, annual included. One phone number per business.
Enterprise
Your own private AI.
For organisations that need dedicated infrastructure, we can run a private AI model for your business on our own servers in Australia, set up on request and tailored to how you work.
Compare plans
Every feature, in every plan.
Plans differ only in price, minutes and how many people can take calls. Everything else your answering service does is included in all of them.
| Feature | Essentials | Recommended Business | Premium |
|---|---|---|---|
| Price | |||
| Monthly | $149 + GST | $299 + GST | $499 + GST |
| Annual | $1,490 + GST | $2,990 + GST | $4,990 + GST |
| Minutes of calls each month | 200 | 500 | 1,000 |
| Extra minutes | $0.60 + GST each | $0.50 + GST each | $0.40 + GST each |
| Team members who take calls | 1 | 5 | Unlimited |
| Phone numbers | 1 | 1 | 1 |
| Included in every plan | |||
| Answers 24/7, with a voice you choose | Included | Included | Included |
| Warm transfers with accept or decline | Included | Included | Included |
| Messages, summaries and transcripts | Included | Included | Included |
| Call alerts by email | Included | Included | Included |
| Business hours, day by day | Included | Included | Included |
| Departments and a catch-all | Included | Included | Included |
| Optional call recording | Included | Included | Included |
| Spending limit for extra minutes | Included | Included | Included |
| Two-step sign-in | Included | Included | Included |
| Call records stored in Australia | Included | Included | Included |
| Private AI and custom work | Enterprise, quoted for your business. See Enterprise | ||
The details
No surprises on your bill.
The free trial
14 days or 60 minutes of calls, whichever comes first, with everything in Business. No card needed, one trial per business. Choose a plan whenever you're ready and you keep the same number.
Minutes, by example
On Business, your first 500 minutes each month are included. A call of 2 minutes 10 seconds counts as 3. Past 500, each minute is $0.50 + GST. A spending limit caps what you can be charged.
A spending limit
Set a monthly limit for extra minutes and you are never charged past it. Once reached, your assistant keeps answering and taking short messages, without putting calls through, for the rest of the billing period.
No setup fee
Setting up, confirming your number and testing your forwarding cost nothing. You only pay for your plan, plus GST.
Not sure which plan?
Start the free trial and see how many calls you get. Choose a plan when you're ready.
Weighing it up? Estimate what missed calls could be costing you.
FAQ
Pricing, answered.
Still wondering? Ring 07 3608 1800 and ask our receptionist, or email [email protected].
Am I locked into a contract?
No. Monthly plans run month to month. Cancel from your account any time and your plan runs to the end of the period you have paid for. Upgrade straight away, or move to a smaller plan at your next renewal.
How do minutes work?
Each call counts its length, rounded up to the next minute, including time spent on a transfer. Your plan's minutes reset every month, and extra minutes are charged at your plan's rate. Set a spending limit and you are never charged past it: once it is reached, your assistant keeps answering and taking short messages, but doesn't put calls through for the rest of the billing period. Those calls aren't charged. In the rare case they add up to a lot of minutes, your calls go straight to your first team member during business hours instead, so nobody is left unanswered.
What is in the free trial?
14 days or 60 minutes of calls, whichever runs out first, with everything in Business, with no card needed. It is one trial per business. Choose a plan at any time to keep going on the same number.
How does annual billing work?
Pay for the year up front and get 2 months free compared with paying monthly. Your minutes still reset every month, and any extra minutes are billed after the month they are used in.
Do prices include GST?
No. Prices are in Australian dollars and exclude GST, which is added at 10%. The price including GST is shown under each plan.
How do I pay?
By card. You add it when you choose a plan, not when you sign up. Plans are billed in advance, and extra minutes are added to a later invoice. Invoices are in your account.
Can I change plans?
Yes, from your account. An upgrade starts straight away and you only pay the difference for the rest of the period. A smaller plan starts at your next renewal. If it allows fewer team members, the extra people are switched off, never deleted.
Ready to try it on your business line?
Try it free for 14 days, with 60 minutes of calls and no card. Or hear it for yourself right now.